Effective Date: 1st Dec 2024
At Scoop Heaven, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our café, website, and online ordering platforms.
1. Information We Collect
We may collect the following types of personal information:
Contact information: Name, phone number, and email address.
Order details: Delivery address, items ordered, payment information (processed securely via payment gateways).
Usage data: Interaction with our website, such as pages visited, orders placed, and feedback provided.
2. How We Use Your Information
We use your personal information to:
Process and fulfill your orders, both offline and online.
Communicate with you regarding your orders, promotions, or updates.
Improve our products, services, and website experience.
Comply with legal and regulatory requirements.
3. Sharing Your Information
We do not sell or rent your personal information to third parties.
We share data only with authorized third-party partners, such as Swiggy and Zomato, for the purpose of fulfilling online food orders.
We may disclose information when required by law or to protect our rights.
4. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to prevent unauthorized access, disclosure, or misuse.
5. Your Rights
You have the right to:
Access and review the personal information we hold about you.
Request corrections to inaccurate information.
Request deletion of your personal information where legally permitted.
To exercise these rights, please contact us using the details below.
6. Contact Information
If you have any questions or concerns regarding your privacy or this policy, you can reach us at:
Email:info@geetanjalitraders.com
Phone: 7975848327